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What You Agree To When You Open an Account

These terms set out the rules that apply to your Jita Beat account — how deposits via bKash, Nagad, and Rocket are handled, what your account wallet can and cannot do, and what happens if there is a dispute.

Account holder rulesbKash, Nagad, Rocket deposits coveredJurisdiction-dependent accessWallet and withdrawal conditionsDispute and closure process

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Read Before You Use Your Account

Jita Beat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using a Jita Beat account, you accept these terms in full. They cover every action you take — from your first bKash deposit to placing a wager on a cricket match or spinning a round of Slot ThunderStrike. These terms apply regardless of

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which device you use to access your account, whether that is a mobile browser in Dhaka or a desktop session later in the day. Eligibility is your responsibility to confirm. We do not knowingly accept accounts from regions where our services are restricted, and we rely
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on you to ensure that your use complies with local law. If local law in your area prohibits or limits online wagering, these terms do not override that. Your account must be in your own name, funded only from payment methods you hold — bKash, Nagad,
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or Rocket registered to you personally. We reserve the right to request verification of your identity and wallet ownership before processing a withdrawal. Accounts found to be shared, duplicated, or used to abuse any promotion will be suspended pending review. These terms may be updated; the
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current version always applies, and continued use of your account after a change means you accept the updated terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS QUERY CHANNELS

Reach Us About Your Terms Questions

If something in these terms is unclear or you need to raise a dispute about your account, bKash transaction, or withdrawal, our support team can walk you through the process. Reach us through the channels below — we handle account and terms queries in English for Bangladesh.

Team online

Live Chat

Open the chat widget in your account to raise a terms or wallet query directly. This is the fastest path for urgent account and payment questions.

Email Support

Write to our support address for detailed disputes or documentation requests related to your account terms, withdrawals, or identity verification.

Help Centre

Our help section covers common terms questions — account closure, payment conditions, wallet limits, and what to do if a Nagad or Rocket transfer is delayed.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Data Under These Terms

These terms are not just about what you can do — they also spell out what we do to protect your account and your information. Here is how we approach the key areas.

Account Security

Your login credentials are your responsibility. We use encrypted sessions to protect access, and we will never ask for your password via chat or email. Report suspicious activity immediately.

Data Retention

We hold your account data for as long as required under applicable compliance obligations. You may request a summary of data we hold by contacting support through the email channel.

Payment Verification

Before a withdrawal clears to bKash, Nagad, or Rocket, we verify that the destination wallet matches the one used to deposit. This step protects your funds from misdirection.

Terms Updates and Notice

When we update these terms, we post the new version to this page and note the revision date. Continuing to use your account after a change constitutes acceptance of the revised terms.

Common Questions About These Terms

These are the questions we hear most often from account holders in Bangladesh about how our terms work in practice.

Yes, these terms apply to all accounts. However, your eligibility to use the platform depends on your local law and whether your region is currently supported. We recommend confirming this before depositing.

No. Deposits must come from a bKash, Nagad, or Rocket wallet registered in your own name. Using another person's wallet can result in your withdrawal being held for verification or your account being suspended.

Contact support via live chat or email to request account closure. Any balance remaining in your wallet will be returned to your verified payment method — bKash, Nagad, or Rocket — subject to identity checks.

We update this page whenever the terms change and note the revision at the top. If the change is material, we may also send a notification to the contact details on your account.

First check that the transfer reference matches what was shown on the deposit screen. Then contact our support team via live chat with your transaction ID. We'll trace the payment and update your wallet once confirmed.

Yes. Write to our support email with your account details and a clear description of the dispute. We review all formal disputes and respond in writing, usually within a few business days.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Open an Account

Reach Us About Your Terms Questions

Live Chat

Email Support

Help Centre

Account Security and Your Data Under These Terms

Common Questions About These Terms

01 Do these terms apply to accounts accessed from Bangladesh?

02 Can I use a family member's bKash or Nagad account to deposit?

03 What happens if I want to close my account?

04 How will I know if the terms have changed?

05 What should I do if a Rocket or Nagad deposit does not appear in my account?

06 Can I dispute a decision made under these terms?

Terms & Conditions

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